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Having got the impression
that Alliance & Leicester had not in fact even read my previous
letter completely I sent them this;
Dear Sir/Madam, Please read this letter carefully. If Alliance & Leicester choose to reply to this letter with a fact sheet similar to the reply I received from my last piece of correspondence, it will be accepted that Alliance & Leicester has refused my conditions, and I will pursue further legal avenues. Thank you for your letter dated 16th October 2007 from a D Bollard in your customer service division. This correspondence is with regard to account number *********. I contacted Alliance & Leicester by post (dated 11th October 2007) recently with regard to the exorbitant overdraft charges levied on current accounts. The response to this letter was a standard template detailing how Alliance & Leicester have suspended all Charge related complaints procedures until such a date as a ruling is made in the OFT High Court test case. In my previous letter I explained that, to the best of my knowledge, Alliance & Leicester is not involved in the High Court test case, and therefore is not party to the waiver issued by the Financial Services Authority. As I have explained previously, I am willing to wait for the outcome of this test case, so long as several conditions are met. I will outline these conditions again for you later in this letter. I was told by the advisor that I spoke to on the 11th of October that no further letters would be sent to my address in relation to this issue, until such a time as a ruling is made. I have previously stated to Alliance & Leicester why I am not willing to pay these charges, and will not use either of our time unnecessarily by doing so again. In order for me to consent to awaiting the outcome of the High Court test case, Alliance & Leicester must provide me with written confirmation that they will adhere to the following conditions;
I am not willing to pay these charges, and will not be depositing money into the account until this matter is resolved. Alliance & Leicester have not dispensed the additional charges to me, but instead have directly debited my account. I have never been in possession of the money Alliance & Leicester alleges that I owe, and I did not seek to borrow this amount. Furthermore I did not give permission for these charges to be levied. Whilst we await resolution of this matter, I will not hesitate to pursue legal action if Alliance and Leicester elect to pass my details onto any outside agencies for the purpose of reclaiming funds that they allege I owe. Similarly if my credit history is affected then I will pursue legal avenues. If Alliance & Leicester truly wishes to await clarification of the law then it should find little issue in complying with the conditions I have set. I will state once again that as Alliance & Leicester has not dispensed the money that it alleges to have 'loaned' me, Alliance & Leicester will not be accruing interest themselves, therefore Alliance & Leicester has no need to levy debit interest on my account for any amount other than Nine Pounds Sixty Seven pence. Once this matter is resolved I will deposit funds into the account to ensure that the account remains in credit. Please send written confirmation of Alliance & Leicester's acceptance of my conditions no later than the 25th of October 2007. I would appreciate it if you would also update your system to prevent any further reminders being sent with regard to my account being in debit. If Alliance & Leicester does not accept my conditions, or requires clarification then please contact me in writing before the 25th so that I can pursue further legal action, or provide clarification as necessary. May I also take this opportunity to remind Alliance & Leicester of the opening statement of this letter. If Alliance & Leicester choose to reply to this letter with a fact sheet similar to the reply I received from my last piece of correspondence, it will be accepted that Alliance & Leicester has refused my conditions, and I will pursue further legal avenues. Many thanks for your time Your sincerely Ben Tasker
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